The API that calls your standby workers, understands the answer with AI, and books whoever says yes — for personal assistance, home care, healthcare, restaurants, and any industry with shifts to fill.
Run it yourselves or embed white-label inside your scheduling product · Swedish telephony · GDPR-safe
Quick test
curl -X POST https://staff.tidvis.se/api/public/v1/staffing-requests \
-H "Authorization: Bearer $TIDVIS_STAFF_KEY" \
-H "Content-Type: application/json" \
-H "Idempotency-Key: $(uuidgen)" \
-d '{
"externalId": "shift_83922",
"shift": { "id": "shift_83922", "startTime": "2026-03-12T07:00:00+01:00",
"endTime": "2026-03-12T15:00:00+01:00", "role": "Personal assistant" },
"candidates": [
{ "id": "u_1", "name": "Sara", "phone": "+46701234567", "priority": 1 },
{ "id": "u_2", "name": "Olle", "phone": "+46701234568", "priority": 2 }
],
"webhookUrl": "https://your-system.example.com/staffing-webhook"
}'HOW IT WORKS
Click a step, or let the demo play itself.
Shift
Personal assistant
Who it's for
Tidvis Staff was built with personal assistance as the first customer, but the engine knows nothing about industry. It only knows what a shift is, who can take it, and how to call them.
Connect to your existing scheduling system. We call your standby pool in the order you choose and book the shift directly — no more manual phone marathons.
Personal assistance · Home care · Healthcare · Restaurants · Warehousing · Events · Cleaning · Security · Transport
Embed automated worker outreach in your own product. Tidvis Staff is the engine under the hood — REST in, webhooks out, white-label. You own the UI and the customer relationship.
Scheduling systems · Staffing platforms · Vertical SaaS · Workforce management
Architecture
The API is about staffing shifts. The telephony, transcription and AI layers are swappable parts behind the same contract.
Your scheduling system
│ POST /staffing-requests
▼
Tidvis Staff
│ loads rules + candidates
▼
Call Orchestrator
│ calls candidate 1, 2, 3 ...
▼
Telephony Layer
│ transcription + AI intent
▼
Result Engine
│ webhook back to you
▼
Schedule updates / coordinator decidesFeatures
A small integration against your scheduling system. Send the shift — we take care of the rest.
Your favorite workers get called first. The job stops as soon as someone says yes.
The AI hears the difference between 'absolutely', 'no thanks' and 'maybe, call me tomorrow' — and acts on it.
Filled shifts appear where they belong. No copy-paste between systems, no missed SMS.
A shift is just time + role + location. No baked-in assumptions about industry or workplace.
Recording and transcription are controlled per customer. Sensitive data about clients/guests/patients is configurable per customer.
When someone asks not to be called again, they go on the do-not-call list — permanently.
The same candidate is never called twice for the same shift — no matter how many times you click.
Status model
A staffing request moves through well-defined states. Webhooks fire on every transition.
queuedcallingcandidate_acceptedcandidate_declinedno_answerfailedcompletedcancelledrequires_reviewOutcomes
Minutes
Instead of a coordinator dialing for hours, the job starts with one click and closes the moment the first candidate says yes.
−90%
Skip calling 20 workers to find one. The service dials until it finds someone — without anyone on your side lifting the phone.
Done
Not a task list. When the job is done, you see who took the shift — directly in your scheduling system.
A 30-minute demo and you'll see how it fits your flow.